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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need some help with my laptop would you like to help me

Customer Question

hello I need some help with my laptop would you like to help me please
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: lastnight I had a tech on here walking me throught please give me just a moment
JA: Have you installed any updates recently?
Customer: I'm having problems with my webcam and I allowed the lady to have access to my computer so she could fix the problem,,,after everything she done,,,to go into all th
JA: Anything else you want the computer expert to know before I connect you?
Customer: into all my files and also rebooted my laptop ,,after all that she left the conversation and I'm still not able to use the webcam
Submitted: 8 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 8 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 8 months ago.

Did that lady was from JustAnswer ?

Expert:  Bhavik Joshi replied 8 months ago.


Please provide more information about the issue so that I can help you effectively.

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