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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a new Windows computer about a year old, It's locked

Customer Question

I have a new Windows computer about a year old, It's locked up asking for my password ***** my email,, but none of them will unlock my computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell all in one, windows 10, I don't have the model # at hand
JA: Have you installed any updates recently?
Customer: When I turned it on it loaded updates instantly without my permission
JA: Soon. I'm trying to find the right Computer Technician for you right now. As soon as they are ready, I will let you know.
Customer: model 3455
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't like windows 10, but is there a way to make it simple to oerate
Submitted: 9 months ago.
Category: Computer
Expert:  Michelle replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 9 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 9 months ago.

Are you locked up on windows login password?