okay, try a Reset on your Surface
Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows. Here’s how:
Step 1:Go to Start , and select Settings > Update & security > Recovery.
Step 2:Under Reset this PC, select Get started and choose an option.
You can also follow these steps>
Step 1:From the Windows sign-in screen, select Power .
Step 2:Hold down the Shift key and the Alt key and select Restart.
Step 3:On the Choose an option screen, select Troubleshoot.
Step 4:Select Reset this PC.