How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Acer Aspire V5-122P-0643 Computer runs extremely slow and

Customer Question

Acer Aspire V5-122P-0643 Computer runs extremely slow and sometimes locks up completely. I have a service agreement and took it to Best Buy at 7071 S Lindberg Blvd, in St. Louis. They ran a back up and a restore on it and completed it on 11/13/16. Service order 00030-293345303. It still freezes up. Also I can't find Webroot now.
JA: What's the make/model of your device? How old is it?
Customer: Acer V5-122P-0643 S
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A few weeks. I had it serviced at the closeset geek squad.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I do have a service
Submitted: 8 months ago.
Category: Computer
Expert:  Cory replied 8 months ago.

Welcome I am Cory. Thank you for asking your question today.

Does it have any popups?

Related Computer Questions