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Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 5396
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Can no longer receive my email via Microsoft Outlook Message

Customer Question

Can no longer receive my email via Microsoft Outlook
Message incorrect server name or wireless network password, both are correct
error message POP3 0X80040900
Submitted: 10 months ago.
Category: Computer
Expert:  Shefin replied 10 months ago.


Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know your email client? Is it gmail?

Thank you.


Customer: replied 10 months ago.
Expert:  Shefin replied 10 months ago.


Try setting up mail once again by following the instructions below.

  1. Go to
  2. Enter your Microsoft account and password.
  3. Click Sign in.
  4. Choose the gear icon at the top right.
  5. Select More mail settings.
  6. Select Sending/receiving email from other accounts.
  7. Select Add an email account.
  8. Select Advanced options.
  9. Enter your server settings:
  10. IMAP settings:

Account Type: IMAP
Incoming Mail Server:
Incoming Server –IMAP port: 143
Outgoing Mail Server (SMTP):
Outgoing Server – SMTP port: 587
Inbound & Outbound User Name: Enter full email address
[email protected][division]***@******.******@******.***).
Inbound & Outbound Password: Email Password (same as Web Mail)
SMTP Server Requires Authentication: Checked

  1. Click Next.
  2. Select Your inbox then click Save.

If the issue persists, or you have any questions, please be back and let me know.

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Thank you!