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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I would like for you to look at my computer as it is slow

Customer Question

I would like for you to look at my computer as it is slow and locks occasionally
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: windows 7 and HP
JA: Have you installed any updates recently?
Customer: we try to update when prompted
JA: Anything else you want the computer expert to know before I connect you?
Customer: No , it seems slow and locks up and we restart it when it does
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Does this happen when you are viewing web sites or does it happen in another open program?

Expert:  Byron replied 8 months ago.

When Windows locks up it is usually caused by another open program. I can connect

and take corrective measures.