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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37547
Experience:  Over 20 years of consulting to the IT industry
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My ISP told me to call u and ask how to change my settings

Customer Question

My ISP told me to call u and ask how to change my settings and out of airplane mode?
JA: What kind of computer do you have?
Customer: ASUS lap top.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, thankyou
Submitted: 9 months ago.
Category: Computer
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please which version of windows you are running on the Asus?

And the model of it?

Thank you

Customer: replied 9 months ago.
windows 10, I am at work and don't have the model number.
Expert:  Richard replied 9 months ago.

Thanks

Click on the wifi icon in the bottom left and there you see Airplane mode, click on it to turn it off

Let me know the results.