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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 20 years of consulting to the IT industry
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Internet Explorer has stopped working. Windows will close

Customer Question

Internet Explorer has stopped working. Windows will close the program and let me know the solution to the problem I have not received an answer
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: It is a DELL Desktop- Windows 7 Home premiun
JA: Have you installed any updates recently?
Customer: I believe I may have .
JA: Anything else you want the computer expert to know before I connect you?
Customer: What is the cost for your services
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: OK
Submitted: 8 months ago.
Category: Computer
Expert:  Richard replied 8 months ago.

Hi there and welcome

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then restart the computer and tell me please if you still have the issue.