How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

It is not my computer it is my x-box 360. I dunno. Yesum my

Customer Question

it is not my computer it is my x-box 360
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: i dunno
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yesum my xbox360 live is not working i need to pay for live but when i put all my stuff in the slots i still dont get xboxlive!?
Submitted: 10 months ago.
Category: Computer
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Louie replied 10 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, a little more background info please:

  • • is this a fresh / new install;
  • • or has been in constant / regular use and this issue just recent / sudden;
  • • has it been in storage for a length of time;
  • • was this issue intermittent / slowly developing while in use;
  • • any recent upgrades, new devices, work, repairs or mods done to the system ?