For Online Computer Support, Ask a Computer Technician
Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
May I know the make and model number of your printer?
May I know the operating system you are using? Is it Windows 7?
How do you connect the printer to the computer? Using USB cable?
Can I access your computer remotely and check the issue?
S H E F I N