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A. Stevens
A. Stevens, Computer Support Specialist
Category: Computer
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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I have a Brookstone keyboard for my iPpad 2 but even though

Customer Question

I have a Brookstone keyboard for my iPpad 2 but even though it is fully charged and connected via bluetooth it will not produce any typre written words or figures. Ia there anything I can do to fix this. It is 2.5 years old and has not been used much maybe once a month for 15 minutes.
JA: Have you tested the connections by doing a ping utility test?
Customer: no nut it says on the ipad brookstone key board connected when you lok in Settings
JA: Have you installed any updates recently?
Customer: Yes IOS10
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Computer
Expert:  A. Stevens replied 8 months ago.

Hi, my name is ***** ***** I'm here to help you with this issue.

Expert:  A. Stevens replied 8 months ago.

On your iPad, please do the following:

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

Expert:  A. Stevens replied 8 months ago.

After the iPad turns back on, please try to use the keyboard again.

Expert:  A. Stevens replied 8 months ago.

After you give this a try, please let me know if it works out for you.