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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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After sending an email onto friends some time ago, live is

Customer Question

After sending an email onto friends some time ago, live is sending the same email over and over again to my contacts. my contacts are not happy as this is affecting their computers and filling their in boxes. What can I do, as its out of my control
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I have an ACER windows 10 model no E5-521 series
JA: Have you installed any updates recently?
Customer: possibly a week ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Are you currently able to receive emails fine?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,