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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I scan a document from my printer to store on

Customer Question

how do I scan a document from my printer to store on desktop
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just now
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. What's the model of your printer?

Is printing currently working fine?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 10 months ago.

What's the make model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,