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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Thinkpad E540 has suddenly become incredibly slow loading

Customer Question

My Thinkpad E540 has suddenly become incredibly slow loading and running programs. Hardware diagnostics all OK and have run virus scan - all OK
JA: Just to clarify, what's the exact model of your ThinkPad?
Customer: Sorry, E560 Thinkpad, Model 20EV, Serial No. PF0FJXPZ
JA: Have you installed any updates recently?
Customer: Not that I am aware of.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am running Windows 7 Professional (64 bit)
Submitted: 10 months ago.
Category: Computer
Expert:  Michelle replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 10 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

How old is it and What Operating System (OS) is running on the computer?