How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I purchased a new router from you because my old router is

Customer Question

I purchased a new router from you because my old router is slow and doesn't do well with my wife's new Azus PC. However to install the new router I will need to now my DSL Login and Password. Neither of which can I remember because its been more than a decade since I got them.
JA: Have you tried having password ***** directions emailed to you?
Customer: That would help me a lot. There must be some way I can look up my DSL login on my computer by going to the right part of the Network Sharing Center. Then, knowing that should be able to reset the password
JA: Have you installed any updates recently?
Customer: to something I can easily remember. Back on October 5th, someone at Century link brought all of my s/w up-to-date as regards ***** *****
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think that is all that I know.
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

You'll need to get your DSL credentials from your internet service provider.

They are not stored on your computer. Your DSL username (likely an email address)

may be stored on your old router but the password ***** probably look like this: ***********

Related Computer Questions