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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Do you see a whoops error when you post and you say you cannot do anything?
What browser are you using for this? Chrome, firefox, ie etc?
And where is 'somewhere else'?
Exact messages listed here if you can please.
Please reply to continue.
Ok. I will opt out and see if someone can call
or i can send you a remote support offer to remote in and look at what is going on
and repair it if we can while you are in the computer with me.
How would you like to proceed?
Hi there. My name is***** is isn't a "scheme". It's just that there is base price for a question and answer type session, while Secure Remote Assistance and PHONE calls are considered to be premium services and incur an extra charge. If you would like to proceed with a phone call, please accept the offer and I'll give you a call.
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.
Okay, then let me file this for refund.