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I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.
Did you already try to reset your Facebook password? If so, does it give you any error?
Please reply at the box below.
Thanks for your patience and best regards,
Thank you. May I remotely connect to your computer, so that I can directly analyze and resolve the problem for you while you can relax and watch me doing it on your screen?
Please understand that we are independent computer experts, we are not Facebook. All I can offer is to walk you through the password ***** process or do it directly with your at your computer via a remote-connection. Please let me know what you would prefer. Thank you very much.