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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have windows 7 ,when try to get on any ie site get the

Customer Question

i have windows 7 ,when try to get on any ie site get the page cannot be displayed ,
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: dell optiplex 780 ,windows 7 ,ie 11
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: think ie is blocked ,can get on sites through google chrome
Submitted: 8 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 8 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

May I remotely connect to your computer, so that I can directly analyze and resolve the problem for you while you can relax and watch me doing it on your screen? This is a very safe option too, because JustAnswer is a A+ accredited business with the BBB, you will be watching your screen and we will chat there as well, so that you will always know what I will be doing next while fixing the problem.

Thanks for your patience and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 8 months ago.

Are you still there? I am waiting on you here to help you, please let me know how we should continue. Thank you very much.

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