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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot sign into my e-mail. I always s had and hopefully

Customer Question

I cannot sign into my e-mail. I always s had and hopefully still have att. Ido not remember ever signing for Google, please help
JA: What kind of computer do you have?
Customer: HP Touch Smart, desk top
JA: Have you installed any updates recently?
Customer: none what so ever,
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to got back to my e-mail address and that is and almost always was,***@******.***
Submitted: 8 months ago.
Category: Computer
Expert:  Martin replied 8 months ago.

Hello and welcome.

Is it usually logged in automatically?

If so, the password ***** be saved in the computer's registry and we can try and recover it.

May I connect with you so I can have a look?

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