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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I reinstalled version 8.0Power PDF Advanced and now I cannot

Customer Question

I reinstalled version 8.0Power PDF Advanced and now I cannot see any of my pdf files(over 500 files). I have earlier versions but lately I have nothing but trouble with the later versions. Please help. Dr Paul Hollandsworth(###) ###-####
JA: How much experience do you have with this particular machine?
Customer: 5 years
JA: Have you installed any updates recently?
Customer: of other apps yes but running ver 7.0MS OS
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have adobe acrobat 6.0 Pro also but starting having problems with that also
Submitted: 9 months ago.
Category: Computer
Expert:  Martin replied 9 months ago.

Hello Paul, how are you?

How long ago did you install Power PDF Advanced?

We might still be able to revert the changes, may I connect with you so I can take a look?