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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I ned to confirm Office Have found Produc Key and think, HP

Customer Question

I ned to confirm Office Have found Produc Key and think
JA: What kind of computer do you have?
Customer: HP Lattop purchased in March
JA: Have you installed any updates recently?
Customer: no but Outlook could not be opened. T tried to follow advice ddfrom techn ical suppott but am going arpound o]\I'm ctclrs
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have the key for office Home and Business 2016 anfd think I have stored it in My account
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

Is there any error or message?

What did the local tech say?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Is Word or Excel program currently working fine?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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