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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Still using x7. But all my graphics have disappeared from

Customer Question

Hi Andy, still using x7. But all my graphics have disappeared from their boxes - jpgs, tiffs,etc, just leaving an empty frame in their place. I've tried re-installing, but it didn't solve the problem.
JA: How much experience do you have with this particular machine?
Customer: I've been using it for years, last upgrade about 23 years ago.
JA: Have you installed any updates recently?
Customer: No, only on re-installing I re-installed service pack 2. This problem started only about 3 weeks ago and I haven't installed any new software or upgrades
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO, just how to fix my graphics issue
Submitted: 8 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 8 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Can you please let me know what the exact issue is and what machine you are actually using right now?

Thanks for your patience and best regards,

Lorenz Vauck