How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I cannot connect to my Epson wi-fi printer. I do the search

Customer Question

I cannot connect to my Epson wi-fi printer. I do the search but it is not recognized. My other home devices easily identify the printer.
JA: What kind of computer do you have?
Customer: Lenova ideapad 100
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.


I'm sorry about the issue. To confirm, your other devices are currently able to print, but your Lenovo IdeaPad 100 laptop cannot.

Was it working fine previously? Or is this a new printer or new laptop, etc.?

What's the model of your Epson wi-fi printer?

What's the model of your internet modem / router device?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,