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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I don't know. I get warnings that it is being threatened by

Customer Question

I don't know. I get warnings that it is being threatened by viruses. I can't sin on to anyhing?????
JA: What kind of computer do you have?
Customer: LENOVO
JA: Have you installed any updates recently?
Customer: YES, I think that is my problem. I installed TRUE something???? It has taken over my computer. I deleted, (I thought) but it is still on my computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I can sign on to my husbands e-mail, but not mine??????
Submitted: 10 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 10 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Are you not able to log into Windows or just not into your email account(s) ?

Thanks for your patience and best regards,

Lorenz Vauck