How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Just lost all software due to weather. Unable to login to

Customer Question

Just lost all software due to weather. Unable to login to windows 10, looking for Windows Live?
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Windows 10 Pro
JA: Have you installed any updates recently?
Customer: working on that now.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Total restore from iso image.
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

On your Windows 10 login screen can you tell me the email address you see there, please.

Expert:  Byron replied 8 months ago.

Hi. Do you still need assistance with this issue?

Related Computer Questions