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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying to print out 2015 tax return and first turbo would

Customer Question

trying to print out 2015 tax return and first turbo would print only a blank form, no data, now it wont let me print out anything at all
JA: What kind of computer do you have?
Customer: asus
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: n
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you able to print from another program like Word or print this page, for example?

Customer: replied 8 months ago.
Expert:  Byron replied 8 months ago.

Sorry for the questions but what version of Windows is on the machine

and are you using Turbo Tax Online?

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