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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Forgat password, 4years ago, no it wont let me without

Customer Question

forgat password
JA: When did you last reset your username and password?
Customer: 4years ago
JA: Have you installed any updates recently?
Customer: no it wont let me without passwird
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What password ***** you forget, or, The password ***** what?

Your computer perhaps? i.e. your Windows (or perhaps Apple) computer's log-in just after powering On ?

Or something else?

Tell me more about the problem - as well as, whether you have tried any basic means of recovering from the problem... there are some such means.

Customer: replied 9 months ago.
Expert:  Russell H. replied 9 months ago.

Windows or Apple, please?

Customer: replied 9 months ago.
Window 7
Expert:  Russell H. replied 9 months ago.

Do you have a password ***** USB drive, or similar password ***** disk, prepared in advance? (Very few people do.)

Does your password ***** provide any clue?

Customer: replied 9 months ago.
No I have all that
Expert:  Russell H. replied 9 months ago.

What do you have, please? 'have all that' doesn't convey much to me, I'm sorry to have to say.