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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Help! I signed up for digital access to the Boston Globe,

Customer Question

Help! I signed up for digital access to the Boston Globe, but I can't login! I called the phone Help line, but I get a recording that phone help is closed even though I called within normal business hours!
Submitted: 8 months ago.
Category: Computer
Expert:  Dustin replied 8 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 8 months ago.

So I can help you with this issue, lets decide how we want to work through this. I can either connect to your computer from here, and isolate and resolve the issue personally, onscreen.

Or, I can try to guide you via written communication and then you would carry out the repairs I suggest.

How do you want to get started?

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