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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I got a phone call yesterday from and 800 -363-4991 called

Customer Question

I got a phone call yesterday from and 800 -363-4991 called ID showed from 800 service - stating that is was an emergency call notifying me that my license key - micro soft would expire and to call and to call 1-800(###) ###-#### What is the license key.
JA: What kind of computer do you have?
Customer: HP desk top with windows 10
JA: Have you installed any updates recently?
Customer: only the one that micro soft automatically installs
JA: Anything else you want the computer expert to know before I connect you?
Customer: The only 2 notices I received about renewing something were from the Geek Squad - your virus protection eta and the Geek Squad Service
Submitted: 9 months ago.
Category: Computer
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

This was most likely a scam trying to remote into your computer or charge you money.

If you did neither, you should be fine.