How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Oh thank goodness someone is here!! My computer is not

Customer Question

oh thank goodness someone is here!! My computer is not downloading updates automatically like it used to!!!!
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Delll, Model - I don't know...where is it?? Windows 7
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No. Just want updates to install..there is 50 plus!!!
Submitted: 10 months ago.
Category: Computer
Expert:  Byron replied 10 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

First try the Windows Update troubleshooter below to see if it sets things right:

Expert:  Byron replied 10 months ago.

Please reply to me using the "Type your reply here" box below and clicking Send to

communicate with me and I can help you.

Expert:  Byron replied 10 months ago.

Hi Judy. Do you still need assistance with this?