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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to get on line with my new ASUS. Can you tell me

Customer Question

I am unable to get on line with my new ASUS. Can you tell me what i am doing wrong? Roger
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: Model is R540S Type C
JA: Have you installed any updates recently?
Customer: No. I just plugged it in aabout a half hour ago.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes. I was given several Nework numbers I tried D46BF8, to no avail. Do you want me to tyupe them for you?
Submitted: 10 months ago.
Category: Computer
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

Are you trying to use your computer with Wi-Fi (wireless) or by directly plugging into the router/modem with a cable?

Customer: replied 10 months ago.
Expert:  Josh replied 10 months ago.

Do you see your Wi-Fi network listed in the Wi-Fi list or are you unsure how to open that list?