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Hello. My name is ***** ***** I will be assisting you today.
What can I help you with on the Lenovo device?
no problem one moment
Yes you can upgrade, this is something you would be looking at needing; http://www.crucial.com/usa/en/flex-2-%2814-inch%29/CT5959304You can confirm by downloading this tool on the Lenovo device here; http://www.crucial.com/usa/en/systemscanner
We can connect with TeamViewer if you'd like me to run it for you.
did this work for you, do you need anything else?