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You hit the nail on the head: to say the least, you are not being clear. I don't even know what language(s) or tool(s) you're using. Are these Excel macros? WordPerfect macros? Is there some special language or tool that you use with your court steno? Change WHAT format of WHAT text in WHAT application??
Thank you for your anticipated cooperation. Expending a few moments up front specifying your needs in PRECISE DETAIL will help everyone solve the problem much more quickly and efficiently (efficiently for bank tellers also--if you get my drift).
Have you recently switched OS or Word versions? I am a diehard advocate of "if it ain't broke, don't fix it."
Well that is difficult to swallow, purely because things do not change by themselves unless something around them changed.
Please post a recent transcript that exhibits the undesired behavior and, if you can find one, a slightly older transcript that exhibits the correct behavior. Just tack them into the Messages stream by clicking on Ye Olde Paperclyppe.
Don't worry about sensitive data. I'm not interested in the facts of the case. You can just excerpt things down to, "Mr. Jones said X. Mr Smith said Y."
Sorry you feel that way. SOMETHING changed. Whether you are consciously aware of having made a change is another question entirely. INSISTENCE won't get the problem solved.
Hi there and welcome
I am a different expert.
Can you please upload the document to www.wikisend.com and provide me the download link here
I can then check it and see what is happening
Please remove any confidential information first