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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been using a PIXMX MX922 for some time but suddenly

Customer Question

I have been using a PIXMX MX922 for some time but suddenly it quit working from this computer it works from other laptops and IPADS on this network. this doesn't give me the option to select the printer it quit working about 2 weeks ago
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: pc windows 7 home premium
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: not that I can think of
Submitted: 8 months ago.
Category: Computer
Expert:  Shefin replied 8 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Do you have a printer USB cable with you?

Can I access your computer remotely and check the issue?

Thank you.

S H E F I N

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