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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Please unplug the stick from the tv (and power), and remove batteries from remote.Wait 5 minutes
Plug the stick back in (tv and power),
once the light comes on, put the batteries into the remote.
If you have a little black or purple button inside the battery cover, press and hold that, while holding the remote near the stick. After about a minute it should link up.
Let me know if you get stuck.
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