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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Somehow someone else has password on my accy from myemail i

Customer Question

somehow someone else has password ***** my accy from myemail i cannot reset or remove
JA: When did you last reset your username and password?
Customer: ew days ago
JA: Have you installed any updates recently?
Customer: cant remember may have on phonw i AN OK ON COMPUTER BUT NOT CELL PHONE
JA: Anything else you want the computer expert to know before I connect you?
Submitted: 9 months ago.
Category: Computer
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please for which email service this is for?

Thank you

Customer: replied 9 months ago.
Expert:  Richard replied 9 months ago.

Thank you,

What is the exact message you now get when you try to sign in?