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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows 10. My PC was recognizing CDs until I

Customer Question

I have Windows 10. My PC was recognizing CDs until I switched to Windows 10
JA: What kind of computer do you have?
Customer: Creation Station from Sweetwater
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  technicalcat replied 9 months ago.

hello, and thank you for using this service.

is windows not reading any CD , or only a certain CD?

Customer: replied 9 months ago.
no cds
Customer: replied 9 months ago.
still there?
Customer: replied 9 months ago.
Are you still there?
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 9 months ago.
starting to feel like I just blew $40
Customer: replied 9 months ago.
you have 2 min
Customer: replied 9 months ago.
Im going to need my $40 back
Expert:  technicalcat replied 9 months ago.

Sorry for the delay in response. I had gone offline and later sent you a request for remote assistance that you asked for. Do you still need help with this issue?

Customer: replied 9 months ago.
No...I feel a bit scammed though.
Expert:  technicalcat replied 9 months ago.

I'm confused by your last response. Are you saying you have solved the problem , and don't need help, or that you still want help? There is no scam here. This entire site is backed by a satisfaction guarantee or your money back.