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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 20 years of consulting to the IT industry
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I have had some issues with my computer and now my form tool

Customer Question

I have had some issues with my computer and now my form tool program will not run
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: how do i find that out on my computer?
JA: Have you installed any updates recently?
Customer: windows professional, AMD FX 6100 six core processor
JA: Anything else you want the computer expert to know before I connect you?
Customer: are you still there?
JA: No. I'm the computer technician's Assistant.
Customer: Are you able to help me?
JA: No. I'm the computer technician's Assistant.
Customer: can you get someone to help me please
Submitted: 9 months ago.
Category: Computer
Expert:  Richard replied 9 months ago.

Hi there and welcome

What exactly happens when you try to open the form tool?

Please let me know

Customer: replied 9 months ago.
It says my temporary key has expired. I have used this program for years.
Customer: replied 9 months ago.
Are you still there
Expert:  Richard replied 9 months ago.

ok, it will be requiring you then to enter the proper key as it looks to of been reinstalled

This is the code you entered when you first purchased the software

What happens when you enter this in?