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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot access my account. I entered my password and it

Customer Question

I cannot access my account. I entered my password ***** it said it was wrong. First question was oldest nephew, and it said i was wrong. Second question was my maid of honor last name at my wedding and it said I was wrong.
JA: Have you contacted anyone about your account?
Customer: No
JA: Have you installed any updates recently?
Customer: Yes, whenever, I am requested to
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just help me connect. I can get into yahoo on my tablet but not my pc
Submitted: 8 months ago.
Category: Computer
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

What is the email address that you need help with?

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