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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
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How do I cancel all of my subscriptions to Trend Micro

Customer Question

How do I cancel all of my subscriptions to Trend Micro systems ?????
JA: What kind of computer do you have?
Customer: A Dell desktop - e-mail address***@******.***
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to CANCEL my subscriptions - I am now using webroot for my security systems
Submitted: 10 months ago.
Category: Computer
Expert:  Michelle replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 10 months ago.

To disable the automatic renewal of your subscription, follow the steps below:

  1. Log in to your Trend Micro Account (MyAccount). Your homepage shows which account renews automatically.
  2. Click the green Auto-Renew ON slider.
  3. Click Disable Now. When you have successfully canceled Auto-Renew, you should see Renew Now.
Expert:  Michelle replied 10 months ago.

Feel free to ask if you have any question. I hope I’ve provided the information you were seeking. Please provide a rating for the service, effort and the time by clicking on the stars located in the upper right corner of the page. Thank you