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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My avast is telling me I am not covered. Icon on lower level

Customer Question

my avast is telling me I am not covered. Icon on lower level when clicked on says unprotected but I know that is not true . i have clicked onto resolve all and nothing happens . I am not good with computer jargon and would prefer to talk to someone as opposed to typing.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I have an acer coputer windows 10 server is comcast I don't knmow 3
JA: Have you installed any updates recently?
Customer: windows updated within the last 2 weeks
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

Would I be able to connect to your computer to view and fix the issue?

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