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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It won't stay connected to my verizon Jetpack. My husbands

Customer Question

It won't stay connected to my verizon Jetpack. My husbands is just fine. Mine cuts in and out. I have to restart it to bring it back online.
JA: Have you tested the connections by doing a ping utility test?
Customer: I don't know what that is...?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: that is it.
Submitted: 9 months ago.
Category: Computer
Expert:  Mr.Med replied 9 months ago.

Hi, I'm Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 9 months ago.

Are you using a laptop or a mobile phone to connect to your verizon Jetpack?

What is the model/brand of your mobile/computer ?

Thank you

Customer: replied 9 months ago.
Expert:  Mr.Med replied 9 months ago.

it is asus tablet or a asus computer? also what operating system you are using (Windows 7,8 or 10)?

Thank you