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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just bought it and when setting up my account I typed an

Customer Question

I just bought it and when setting up my account I typed an incorrect email address for Microsoft. How can I go back and correct?
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: It is HP notebook Product # w2m98ua#aba, serial# *****
JA: Have you installed any updates recently?
Customer: dropbox 25 gb
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.


I'm sorry about the issue. Is the internet currently working on your HP computer?

When does the wrong email address showing?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 11 months ago.

Do you need any data / file on the new HP notebook computer?

Is it okay to reset your new HP notebook computer fresh, so you can re-set it up fresh, like brand-new, with your correct email address?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,