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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It's actually email can you help? google, gmail, no, yes...

Customer Question

it's actually email can you help?
JA: Just to clarify, what email service provider are you using?
Customer: google, gmail
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes... last night, i received a text telling me someone tried to access my email account. i went straight into google and changed the password ***** WROTE IT DOWN i re-tested it to make sure it worked and it did today it doesn't i've been trying all morning to change it, find it, fix it
Submitted: 9 months ago.
Category: Computer
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

What is the Gmail address that you need help with?