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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Pinnacle 19 was running great untill I installed the

Customer Question

Pinnacle 19 was running great untill I installed the patch, now it crashes all the time
JA: How much experience do you have with this particular machine?
Customer: What do you mean?
JA: What confuses you?
Customer: I know how to get around in my computer
JA: Have you installed any updates recently?
Customer: Today
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Jason Jones replied 8 months ago.

I am the person that will be helping you today.

How long ago did you install the update?

Which version of Windows or Mac OS are you running?

I will be standing by, looking forward to your response.

Thank you,

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