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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just got a new computer, how can I erase the hard drive on

Customer Question

I just got a new computer, how can I erase the hard drive on the old one?
JA: How much experience do you have with this particular machine?
Customer: Not much
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Computer
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Is your old computer still functioning. Can you log on to it and surf the internet and such?

Customer: replied 9 months ago.
Expert:  Byron replied 9 months ago.

If you're giving away or selling the computer you may be able to wipe the computer and re-load Windows

to the machine setting it back to the way it was when new. Can you tell me the brand and model

of the computer and which version of Windows it has?

Also, is the machine running the original hard drive and motherboard that came with it when new?

Expert:  Byron replied 9 months ago.

Do you want to preserve the operating system that's on it now or wipe the drive so that whoever

ends up with the computer has to install their own operating system?