How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I cannot open any of my e-mails and cannot delete any of

Customer Question

I cannot open any of my e-mails and cannot delete any of them. Please help.
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: I don't think so
JA: Anything else you want the computer expert to know before I connect you?
Customer: no thank you
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you access your inbox from your web browser ( internet explorer, google chrome, mozilla firefox, for example)

Or do you use a program like Microsoft Office Outlook or Windows Live Mail?

Expert:  Byron replied 8 months ago.

Are you getting any error messages when you try to open or delete your emai?

Plese use the "Type reply here" box below to respond. Click Send when complete

and I'll be able to see the response and help you.

Expert:  Byron replied 8 months ago.

Hi Anna. Don't worry about a subscription. I'll have that cancelled. This will be a one-time question.

Please reply to me in the box below and I'll help you resolve this.

Related Computer Questions