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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to reload from scratch but can't find my disks,

Customer Question

I need to reload from scratch but can't find my disks
JA: What kind of computer do you have?
Customer: lenovo
JA: Have you installed any updates recently?
Customer: no computer got hacked right after I bought it. Probably 4 yrs ago so never used it
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Computer
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

Most Lenovo computers have a recovery partition, try pressing F11 repeatedly on startup.

Expert:  Cody replied 10 months ago.

Did this work for you?