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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Lenovo IdeaPad U450P. I have windows 10 installed

Customer Question

Hi, I have a Lenovo IdeaPad U450P. I have windows 10 installed on my laptop, and I am having issues with my ethernet connection. I use Wifi to connect to the internet with my laptop, from my laptop i connect it to my xbox 360 with an ethernet cable. My laptop is not establishing a connection there and I can't figure out how to enable it.
JA: Just to clarify, what's the exact model of your IdeaPad?
Customer: Model Name 3389.
JA: Have you installed any updates recently?
Customer: Wouldn't know. This laptop came with windows 7. Since the permanent windows 10 upgrade, I haven't tried using my xbox 360. It used to connect fine before, I'm assuming windows 10 is making this difficult.
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's my only problem.
Submitted: 8 months ago.
Category: Computer
Expert:  Michelle replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 8 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.