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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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R, The games on my computer are not activating today. I have

Customer Question

JA: What kind of computer do you have?
Customer: The games on my computer are not activating today. I have a message coming up which says: Failed to create DirectX device My system is windows 7
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Michelle replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 8 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Did you make any changes to the pc settings or it was an auto update and the problem started.

What kind of games do you mostly play on the computer is it online or an installed game?

Customer: replied 8 months ago.
It's just the installed games
Expert:  Michelle replied 8 months ago.

Remove the installed direct x program from the computer and then restart it after removal. Download and install the latest version and install it, that will fix the problem.

Expert:  Michelle replied 8 months ago.

you would need java, shockwave as well as flashplayer to be installed.

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